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Problem

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Solution

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Filter by label (Content by label)
showLabelsfalse
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spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@1422e
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showSpacefalse
reversetrue
typepage
cqllabel in ( "ssid" , "connection" , "wpa2" ) and type = "page" and space = "SUP"
labelsSSID WPA2 Connection

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hiddentrue

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Customer cannot find SSID or pasword of his network.

klant vind SSID of paswoord van netwerk niet terug.

Solution

Where does the customer find this info? Waar vind de klant deze info terug?

Op het label van de zwarte modem staan:

  • SSID = naam van uw Wifi-netwerk

  • WPA-PSK = wachtwoord van uw Wifi-netwerk

Image Modified

Op de sticker en het Wifi-kaartje van de witte modem staan :

  • SSID = naam van uw Wifi-netwerk

  • WPA-PSK = wachtwoord van uw Wifi-netwerk

Image ModifiedImage Modified

  1. Once this data is found, the customer can create/add a Wifi network. -- Zodra deze gegevens gevonden zijn kan de klant een Wifi netwerk aanmaken/toevoegen.

  2. Image Added

    You can also watch a short video of the installation here:
    https://youtu.be/wosKV4n2Jxs

  3. If the app passes this step, it means that it has succeeded.
    Then follow the further steps in the app to use Toadi.

QR-Code : https://airobots.atlassian.net/servicedesk/customer/kb/view/1197375530